Vehicle Warranty
From WarrantyWise
Platinum Plus
Up to 4 years / Up to 40,000 miles
All mechanical and all electrical parts of your vehicle included.
- Roadside assistance and recover
- EV and Hybrid vehicles
- Onward travel and expenses
- Wear and tear
- Diagnostics
- Parts replaced in pairs
- Car hire
- Zero compulsory excess
- Cover from day 1
- In car entertainment
- Air bags
- Emissions
- Multimedia
- Multimedia
- EV
- Air con
- MOT failure
- Driver assist
- Labour rates up to £200 per hour
- Labour rate up to £250 per hour
Oil seals included:
Engine, gearbox, differential, camshaft, rocker box and turbocharger (or supercharger) including sump to engine oil seal – causing a major oil leak (dripping oil) necessitating immediate replacement (excludes oil staining, worn collars and shafts).
Gaskets included:
Cylinder head gasket.
Drive belts included:
Camshaft timing belt, including tensioner and variable camshaft timing unit (Vanos). Note: A failure of the camshaft timing belt can cause significant engine damage, and should always be changed (including the tensioner) within the manufacturer’s recommended period.
Wiring looms included:
All wiring looms included (excludes water damage, corroded or chewed wiring).
Cooling system:
The radiator, heater matrix and oil cooler.
Parts replaced in pairs:
We include the following Parts, recommended by the manufacturer to be replaced in pairs as good engineering practice, when only one Part has suffered a Breakdown or Failure Due to Wear and Tear: brake discs, brake drums, coil road springs, shock absorbers.
Platinum Cover Level
Up to 6 years / Up to 60,000 miles
All mechanical and all electrical parts of your vehicle included.
- Roadside assistance and recover
- Car hire
- Zero compulsory excess
- Cover from day 1
- Parts replaced in pairs
- Onward travel and expenses
- Wear and tear
- Diagnostics
- Air con
- Labour rates up to £50 per hour
- Driver assist
- Air bags
- MOT failure
- EV
- Emissions
- Multimedia
- Labour rates up to £200 per hour
Oil seals included:
Engine, gearbox, differential oil seals – causing a major oil leak (dripping oil) and necessitating immediate replacement, where removal of the unit is essential (excludes oil staining, worn collars and shafts).
Gaskets included:
Cylinder head gasket.
Drive belts included:
Camshaft timing belt, including tensioner and variable camshaft timing unit (Vanos). Note: A failure of the camshaft timing belt can cause significant engine damage, and should always be changed (including tensioner) within the manufacturer’s recommended period.
Cooling system:
The radiator, heater matrix and oil cooler.
Parts replaced in pairs:
We include the following Parts, recommended by the manufacturer to be replaced in pairs as good engineering practice, when only one Part has suffered a Breakdown or Failure Due to Wear and Tear: brake discs, brake drums, coil road springs, shock absorbers.
Gold Cover Level
Up to 8 years / Up to 80,000 miles
Only parts listed under the following headings are included, together with any plan additions you may have selected (please see our plan schedule) any item not specifically described below is ‘not’ included.
- Roadside assistance and recover
- Car hire
- Zero compulsory excess
- Cover from day 1
- Parts replaced in pairs
- Onward travel and expenses
- Wear and tear
- Diagnostics
- Air con
- Labour rates up to £35 per hour
- Air bags
- MOT failure
- Driver assist
- Labour rates up to £150 per hour
- Emissions
- Multimedia
- EV
Engine:
All major internal moving Parts of the engine including; crankshaft, camshaft, pistons, connecting rods, balance shafts, gears, oil pump and including the cylinder head, engine block and liners (but excluding; variable camshaft timing units (Vanos), chains, sprockets, tensioners, burnt out valves and valve seats).
Turbocharger (or supercharger):
All moving Parts (excludes Intercooler, Waste-gate and oil seals).
Gearbox and transmission (manual or automatic):
All internal mechanical Parts of gearbox, transfer gearbox, torque converter and overdrive (but excluding hydraulic actuator, internal oil cooler and /or radiator, mechatronic unit and valve body).
Clutch:
Pressure plate, centre plate (excludes worn out facing material), ring gear, release bearing, master cylinder, slave cylinder, fork lever, clutch pedal and cable.
Drive train:
Drive shafts, prop-shafts, centre bearings, constant velocity joints (excluding rubber boots), universal joints and couplings.
Differential:
Crown wheel, pinion and bearings.
Suspension:
Wheel bearings and cages, coil and leaf road springs, wishbones, track control arms and linkages, ball and swivel joints.
Steering:
Rack and pinion, steering box, power steering rack and pinion, power steering box, pressure pipes, idler box, hydraulic and electrical power steering pump, reservoir, steering column joints and bearings, track rod ends.
Braking system:
Servo, master cylinder, wheel cylinders, calipers, vacuum pump, pressure restrictor valve, brake pedal.
Anti lock braking system:
Pump, actuator and modulator (excluding electronic control unit)
Fuel system (petrol or diesel):
Lift pump, mechanical and electrical fuel pump, injection pump, injector, fuel gauge and fuel level sender unit, airflow meter and sensor, idle speed control valve, cold start valve and regulator.
Cooling system:
Radiator, heater matrix, heater fan motor, water pump, viscous cooling fan coupling, thermostat and thermostat housing.
Electrical system:
Starter motor, alternator, voltage regulator, ignition coil, camshaft sensor and crankshaft sensors, indicator relay, front and rear windscreen wiper motor and washer motor, including switches, heater fan motor and horn, alarm control unit.
Drive belts:
Camshaft timing belt.
Gaskets:
Cylinder head gasket.
Oil seals:
Rear engine oil seal causing a major oil leak (dripping oil) necessitating immediate replacement, where removal of the unit is essential (excludes worn collars and shafts).
Electronic control unit:
Engine management electronic control unit (ECU).
Silver Cover Level
Up to 10 years / Up to 100,000 miles
Only parts listed under the following headings are included, together with any plan additions you may have selected (please see our plan schedule) any item not specifically described below is ‘not’ included.
- Roadside assistance and recover
- Car hire
- Zero compulsory excess
- Cover from day 1
- Parts replaced in pairs
- Onward travel and expenses
- Wear and tear
- Diagnostics
- Labour rates up to £35 per hour
- Air bags
- Emissions
- Multimedia
- EV
- Air con
- MOT failure
- Driver assist
- Labour rates up to £100 per hour
Engine:
All major internal moving Parts of the cylinder block including; crankshaft, camshaft, pistons, connecting rods, balance shafts, gears, oil pump, variable camshaft timing assembly (Vanos), chains, sprockets, tensioners and including the cylinder head, engine block and liners (but excluding; burnt out valves and valve seats).
Turbocharger (or supercharger) intercooler and waste-gate:
All moving Parts (excludes oil seals).
Gearbox and transmission (manual or automatic):
All internal mechanical and electrical Parts of gearbox, transfer box, torque converter, and overdrive (but excluding hydraulic actuator, internal oil cooler and/or radiator, mechatronic unit and valves).
Clutch:
Flywheel (includes dual mass flywheel), flex plate, pressure plate, centre plate (excludes worn out facing material) ring gear, release bearing, master cylinder, slave cylinder, fork lever, clutch pedal and cable.
Drive train:
Drive shafts, prop-shafts, centre bearings, constant velocity joints (excluding rubber boots), universal joints and couplings.
Differential:
Crown wheel and pinion and all other internal mechanical moving Parts.
Suspension:
Wheel bearings and cages, coil and leaf road springs, pneumatic air springs, shock absorbers, ride height actuators and regulator valves, wishbones, track control arms and linkages, suspension pump, kingpins, ball and swivel joints.
Steering:
Rack and pinion, steering box, power steering rack and pinion, power steering box, pressure pipes, idler box, hydraulic and electrical power steering pump, reservoir, steering column joints and bearings, track rod ends.
Braking system:
Servo, master cylinder, wheel cylinders, calipers, vacuum pump, pressure restrictor valve, brake pedal, handbrake lever and cable, brake discs and drums.
Anti lock braking system:
Electronic control unit, pump, actuator, modulator and wheel sensors.
Fuel system (petrol or diesel):
Lift pump, fuel pump, injection pump, injector, heater/ glow plug, fuel level sender unit, throttle body, throttle potentiometer, airflow meter, air flow sensor, cold start valve, regulator, overrun cut off valve, fuel accumulator, pressure regulator and injector wiring loom.
Cooling system:
Radiator, engine oil cooler, heater matrix and heater fan motor, water pump, cooling fan motor, viscous cooling fan coupling, thermostatically controlled radiator fan motor, engine temperature sensor, engine temperature gauge, thermostat and thermostat housing.
Electrical system:
Starter motor, alternator, voltage regulator, ignition coil, camshaft, crankshaft sensors, electronic ignition amplifier, indicator relay, electric windows regulators and motors, front and rear windscreen wiper motors and washer motors, electric window motors, sunroof and cabriolet motors including switches, central locking mechanism (excluding locks, barrels, keys and keyfobs), cruise control unit, headlamp motors, heater fan motor, thermostatically controlled radiator fan motor, horn, multi function indicator stalk switch, alarm control unit and siren.
Drive belts:
Camshaft timing belt.
Gaskets:
Cylinder head gasket.
Oil seals:
Engine and gearbox oil seals causing a major oil leak (dripping oil) and necessitating immediate replacement, where removal of the unit is essential (excludes worn collars and shafts).
Electronic control unit:
All electronic control units (ECU).
Bronze Cover Level
Up to 12 years / Up to 120,000 miles
Only parts listed under the following headings are included, together with any plan additions you may have selected (please see our plan schedule) any item not specifically described below is ‘not’ included.
- Roadside assistance and recover
- Onward travel and expenses
- Cover from day 1
- Car hire
- Zero compulsory excess
- Diagnostics
- Labour rates up to £35 per hour
- Labour rates up to £75 per hour
Engine:
All major internal moving Parts of the engine including; crankshaft, camshaft, pistons, connecting rods, balance shafts, gears, oil pump and including cylinder head and engine block (but excluding; liners, variable camshaft timing units (Vanos), chains, sprockets, tensioners, burnt out valves and valve seats).
Gearbox and transmission (manual or automatic):
All internal mechanical Parts of gearbox, transfer gearbox, torque converter and overdrive (but excluding hydraulic actuator, internal oil cooler and /or radiator, mechatronic unit and valve body).
Clutch:
Master cylinder, slave cylinder, fork lever, pedal and cable.
Drive train:
Drive shafts, prop-shafts, centre bearings, constant velocity joints (excluding rubber boots), universal joints and couplings.
Differential:
Crown wheel, pinion and bearings.
Warranty Questions
With WSG, your vehicle is covered for a huge range of parts and the labour times involved to repair or replace them.
Platinum and Gold both cover around 6,000 mechanical, electrical and electronic components including many that are normally excluded by other warranty companies. Silver covers a range of listed items and is designed with the older or higher mileage vehicle in mind.
Explore the different plan types above to find out more.
Naturally there are some parts and faults that we just can't cover such as bodywork, trim, general maintenance and service items.
Our Platinum and Gold plans are so advanced that it's almost impossible to list every covered item, therefore you'll only find the exclusions. Anything not listed under exclusions is covered.
Silver only lists the covered items so anything not shown is specifically excluded.
You can make unlimited claims with each one up to your chosen claim limit, up to the current market value of your car at the time of claim. All claims include the cost of parts, labour and VAT.
Before you have any work carried out, you must contact our claims team on 01902239450 or email us . We'll need to provide an authorisation code to the garage for the repairs to be done.
The full claims process can be found here.
Note: We won't be able to pay for any repairs that are carried out without our authorisation.
A used car warranty is a written guarantee covering a list of mechanical, electrical and electronic parts against sudden failure. It’s designed to pay for some or all of the costs involved with repairing or replacing those parts within a certain time frame.
Modern vehicles contain thousands of complex moving components. When something goes wrong, it can result in escalating repair bills. A used car warranty could save you thousands of pounds in repair costs.
Some of our dealers offer customised products, so you may find that your cover has some differences to our standard range. If you’d like to discuss the cover you’ve been offered, please get in touch with us or speak to your dealer.
You’ll need to purchase a used car from one of our approved dealerships to receive or be offered a WSG motor warranty. Please contact us to find out who your nearest dealers are. In most cases, your plan can then be upgraded or extended around the start date, or renewed around the expiry date.
In most cases, you’ll be able to choose whether you use our car repairer network or your own garage. We work directly with hundreds of garages across the UK, which also means that we settle claims with them directly.
If you use your own, please bear in mind that we have a set labour rate so any excess labour charges over and above this will be your responsibility. The garage also may want you to settle the bill first, in which case we’ll reimburse you once we’ve received the repair invoice and any documents requested.
Depending on the nature of the claim, your vehicle may need to be seen by a specialist. We also work directly with a number of repairers that specialise in systems such as turbos, gearboxes, engines, drive lines, ECUs and power steering.